8ifb's Privacy Policy
Your personal information is of the highest importance to us. This document provides a full explanation of how 8ifb collects, uses, and secures your information through SSL encryption.
1. Introduction & Scope
8ifb ("we", "our", or "the platform") is a secure and reliable online betting and casino platform. We take the privacy of our users ("you", "your", or "member") seriously and are committed to protecting their personal information.
This privacy policy describes how we collect, store, process, and protect your information when you use 8ifb's website, mobile platform, or any other related services. This policy applies to all of the following:
- All active members registered on the 8ifb platform
- All guest users visiting our website
- Individuals conducting transactions via bKash, Nagad, Rocket, or Upay
- Anyone who contacts us through live chat or email
Our services are for individuals aged 21 and above only. It is not our intention to collect information from minors, and if any such information comes to our attention it will be deleted immediately.
2. Information We Collect
8ifb collects only the information necessary for the smooth operation of our services. We collect two types of information:
2.1 Information You Provide Directly
- Full name and date of birth (for age verification)
- Email address and mobile number
- Preferred username and password
- bKash, Nagad, Rocket, or Upay account number (for processing transactions)
- Messages and attachments sent to customer support
2.2 Automatically Collected Information
- IP address and device identification information
- Browser type, operating system, and language preference
- Time spent on the platform and list of pages visited
- Game history, bet amounts, and transaction details
- Data from cookies and similar tracking technologies
- Referral source (how you arrived at our site)
3. How We Use Your Information
8ifb uses your personal information for the following purposes. There is a legitimate and justified reason for each use:
3.1 Account Management & Identity Verification
We need your basic identity information to create, maintain, and secure your account. This ensures that only authorised individuals can access your account. Age verification is part of our responsible gaming commitment.
3.2 Processing Financial Transactions
We need payment-related information to successfully complete your deposits and withdrawals via bKash, Nagad, Rocket, and Upay. A record of every transaction — with a minimum deposit of ৳100 and a minimum withdrawal of ৳800 — is kept for security and accountability purposes.
3.3 Providing Customer Support
Our 24/7 live chat and email support team has limited access to your account and transaction information to be able to resolve your issues. No agent will ever ask for your password.
3.4 Security & Fraud Prevention
We automatically monitor for suspicious activity to protect your account from unauthorised access, fraudulent transactions, and cyberattacks. This monitoring is carried out in your own interest.
3.5 Platform Improvement & Personalisation
By analysing your usage patterns, we make our platform more enjoyable, add new games and features, and customise the experience to your preferences.
4. Sharing & Disclosure of Information
8ifb never sells, rents, or commercially transfers your personal information to third parties. However, information may be shared in the following limited circumstances:
- Service provider partners: Only the transaction information necessary for payment processing is shared with authorised payment platforms such as bKash, Nagad, Rocket, and Upay.
- Technology infrastructure: Hosting, data storage, and security service providers operate under strict confidentiality agreements.
- Legal obligations: Information necessary to comply with legal obligations may be provided in response to a valid order from a competent court or a valid request from a regulatory authority.
- Fraud prevention: In cases of serious fraudulent activity, cooperation with law enforcement agencies may be required.
- Business restructuring: In the event of any merger or acquisition, the new entity will be bound to comply with this same privacy policy.
In each of the cases listed above, only the minimum information necessary for the specific purpose is shared. Your complete profile is never shared with any advertising company or marketing agency.
5. Data Security Measures
8ifb follows industry-standard technologies and processes to ensure the security of your information:
5.1 Technical Security
- SSL (Secure Socket Layer) encryption — all data transferred between the website and your device is encrypted
- Sensitive information stored with AES-256 encryption
- Two-Factor Authentication option
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
5.2 Administrative Security
- Staff have limited access to information on a "need to know" basis
- Mandatory privacy training for all staff
- Strict confidentiality agreements with third-party service providers
- Clear guidelines for responding to security incidents
6. Cookie Policy
Cookies and similar tracking technologies are used on the 8ifb website. Cookies are small text files stored in your browser that improve your browsing experience.
6.1 Cookies We Use
- Essential cookies: Essential for maintaining login sessions and ensuring security — these cannot be disabled.
- Functionality cookies: Used to remember your language preference, layout settings, and personalised experience.
- Analytics cookies: Collect anonymous statistics to help us understand which parts of the site are used most.
- Security cookies: Help detect fraudulent activity and protect your account.
6.2 Cookie Controls
You can control non-essential cookies by changing your browser settings. However, disabling some cookies may limit the functionality of the platform. Most modern browsers offer detailed options for managing cookies.
7. Data Retention Period
8ifb retains your information only for as long as it is needed. Specific retention periods are as follows:
- Account information: For as long as the account is active and, after closure, for the period required by legal and regulatory obligations.
- Transaction records: Retained long-term to meet financial record-keeping requirements.
- Communication logs: Retained for a limited period for customer service improvement and dispute resolution.
- Analytics data: Generally converted to anonymous form and used for long-term statistical analysis.
- Security logs: Retained for the period required for fraud investigation and security purposes.
Once the retention period has ended, we securely delete or anonymise your information so that you can no longer be identified.
8. Your Rights
You have a number of important rights over your own personal information, which 8ifb respects:
8.1 Right to Access
You have the right to receive a summary of what information we hold about you. To do so, send a request to our email address [email protected].
8.2 Right to Rectification
If there is any incorrect information in your account, you can request that it be corrected. We will make the correction within a reasonable time.
8.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, limitations may apply where there are legal obligations or ongoing disputes.
8.4 Right to Object to Processing
You have the right to object to marketing communications or certain types of profiling. Such objections can easily be raised with our customer support team.
8.5 Right to Data Portability
You may request the information you have provided in a machine-readable format to make it easier to transfer to another service.
9. Third-Party Services & Links
The 8ifb platform works with industry-recognised game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to deliver game content. These providers have their own privacy policies and may process technical information to run their game engines.
If our platform contains links to external websites, 8ifb is not responsible for the privacy practices of those sites. We recommend reading the privacy policy of any external site before visiting it.
10. Children's Privacy
8ifb's services are strictly for individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21.
If we believe that a minor is using our services or that their information is held by us, we will immediately suspend that account and delete all associated information. We take appropriate steps during registration to verify age.
If you become aware that a minor you know is using our platform, please contact [email protected] immediately.
11. International Data Transfers
Our server infrastructure may be located in multiple geographical locations. As a result, your information may be processed or stored outside Bangladesh. However, an equivalent or higher standard of protection is ensured for any such transfer.
We ensure that all parties processing data comply with security measures consistent with this privacy policy. Our agreements with third-party service providers include detailed data protection terms.
12. Policy Changes & Updates
8ifb reserves the right to update this privacy policy as needed over time. For significant changes, we will notify you in the following ways:
- Displaying a clear notice on the platform
- Sending a message to your registered email address
- Updating the "Last updated" date at the top of the page
Continuing to use our services after a revised policy is published will be considered as your acceptance of the updated terms. If you do not agree with the changes, you have the right to stop using the services.
13. Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, we will consider them seriously. To contact 8ifb regarding any privacy matter:
- Get immediate assistance through our 24/7 live chat
- Send an email to: [email protected]
- Support is available in both Bengali and English
We will review your complaint as soon as possible and take steps to resolve it. Your satisfaction is our highest priority.
8ifb platform operates on three core values: fair play, data protection, and responsible gaming. Your trust and confidence are our greatest asset.